Our satisfaction guarantee
We make everything by hand. If something isn't right, we sort it out – no form, no argument.
Engraving not as expected?
Write to us with a photo. If the mistake is ours, we engrave again and send a replacement free of charge.
Damaged in transit?
Get in touch within 14 days and we'll replace the box.
Your own mishap?
Just ask. In most cases we find a solution – usually with an inexpensive replacement box.
Unsure before your first order?
Call or send a WhatsApp message before you order. We'll look at your logo beforehand and tell you honestly whether the engraving will work.
Reach us at Mail@Meine-Holzbox.de · WhatsApp +49 151 40400726
These promises apply in addition to your statutory warranty rights and your right of withdrawal.
